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THE ROLE OF BLUEFIT’S HARD WORKING DUTY MANAGERS!

THE ROLE OF BLUEFIT’S HARD WORKING DUTY MANAGERS! cover

At BlueFit, we pride ourselves on maintaining high standards in our swim centres and health clubs. A pivotal part of this success comes from our dedicated Duty Managers, who ensure the smooth operation of our facilities. They play an integral role in the safety and enjoyment of our members and guests, fostering a welcoming environment for everyone.

Key Responsibilities of a Duty Manager

  • Safety and Enjoyment: Ensure the safety and satisfaction of all members and guests.
  • Supervision: Oversee daily operations, including lifeguarding, and pool maintenance.
  • Customer Service: Provide exceptional service, addressing inquiries and concerns.
  • Team Leadership: Foster a collaborative and positive environment within the team.

Insights from Our Duty Managers

Our Duty Managers play a crucial role in maintaining smooth operations and fostering a positive environment. Here’s what some of them have to say about their experiences and the qualities they believe are essential for success in their roles.

Riley Giersch, Regional Operations Manager SA:
"I like being able to support people in each role throughout the facility. I also enjoy being the calm head and sense of reason in a crisis. I believe the best traits to have as a DM are to be relaxed, have an outgoing personality, be confident in your ability while also being understanding. Having good time management skills is imperative; make sure that you prioritise your time spent in each part of the facility depending on when and where you are needed."

Alex Smethhurst, Full-Time Duty Manager, Aquadome:
"I enjoy being the leader of team values. There is nothing more satisfying than seeing your team come together when it is needed most. I feel that you need to have a strong head while keeping an open mind, but most importantly you need to show positive leadership. Our customer always comes first. I try to delegate roles where I need to so I can deal with customers and/or legislative requirements."

Grace Burns, State Operations Manager NSW:
"I enjoy supporting other team members so they can succeed at their job. Being responsible for a large number of people, both patrons and staff, keeps me busy with challenges on shift. I also love supervising the lifeguard teams and providing feedback. Duty Managers need to be calm, responsible, professional, and proactive at all times. We deal with many scenarios and incidents and need to be able to think fast and be a leader during difficult times."

Daniel Chahine, Duty Manager at BayFit:
"I enjoy looking after the plant room and facility maintenance while also ensuring the day-to-day operations of the facility. The ability to show initiative, problem-solving skills, and express confidence are essential qualities. Time management is very important to ensure all facets of the role are catered for, allowing time to interact with patrons and learn their names."

Courtney O'Keeffe, Duty Manager at Melton:
"I enjoy being here at the same time most weeks, engaging with our regular patrons, and showing interest in their exercise goals and general well-being. Time management, people skills, communication, and an overall friendly nature are essential qualities. I try to ensure all tasks are complete on time, leaving me time to be present on the pool deck, engaging with staff and members."

Join Our Team

At BlueFit, we are passionate about creating a supportive team culture. This role offers the perfect blend of variety and flexibility, making it a fantastic opportunity for anyone who has been working accross a variety of roles within the fitness and aquatic industry and wants to take the next step in their career.

If you’re ready to make a difference and help us provide an exceptional experience for our members and guests, we’d love to hear from you!

Apply Now!

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